Navigating the Insurance Process

If your home has been hit by a disaster, whether it’s from water damage, fire damage, or mold, it’s important to act fast. We have over 16 years of experience to refine our services to make not only the restoration process easy, but the insurance claim process is fast too. Here’s the insurance process you can expect when you work with Brock Restoration and the steps you should take to get your home restored as soon as possible.

1. File Your Insurance Claim

The second you see that your home has been damaged, call your insurance company and open your claim. Your insurance company will be able to give you the details on how to start that process and let you know what you need to have on hand to get your home repaired.

2. Call Brock Restoration

After you’ve opened your claim, give us a call. We’re available 24/7 and in many cases, we are able to get to your home within 60 minutes. We’ll assess the damage and start taking the steps necessary to start restoring your property and important items.

3. Wait for the Insurance Adjuster

The insurance adjuster comes and determines what is covered and what isn’t under your insurance policy. While you’re waiting, it’s important to only move things to prevent any further damage and document the damage you are currently seeing. The more you document, the easier it will be for your insurance adjuster to figure out what’s covered and what isn’t.

4. Leave the Rest to Brock Restoration

Once we’ve inspected the situation, we’ll provide you with a quote on our services and let you know exactly what you can expect from us. We’ll walk you through the payment process and answer any questions you may have about the services we provide. From there, we’ll work tirelessly to get your property back to normal, no matter the cause of the damage.

If something has damaged your home, give us a call immediately at (513)-214-3879 or fill out the form to contact us and we’ll get in touch with you as soon as we can.

Commonly Asked Questions